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Shipments and returns

Your pack shipment

Shipping & Delivery

At this moment My Own fashion Closet LLC ships merchandise to all locations within the United States and U.S. neighboring, (Alaska, Hawaii, Puerto Rico) with local postal services mainly UPS, and/or FEDEX. My Own Fashion Closet LLC is not reliable for any loss of items, damages and/or miss-addressed.

We do not offer express shipping (however, if you wish to express your product, contact us for a quote). Standard shipping takes between 3-10 business days. Once you have received notification regarding the shipment of your order, it will arrive within 2-3 business days depending on where you reside.

Once a package leaves our company, we are no longer responsible for the package. Lost, stolen, or damaged packages will not be our responsibility. Once your shipment is in possession of the USPS and/FedEx it is their responsibility to deliver your package in a timely manner. My Own Fashion Closet LLC will not refund the item, nor give store credit. To safe guide your product, USPS offers insurance for purchases. Insurance can be added to a package upon your request ( call our team); however, additional fee will be charged. You must let us know if you want your package insured before placing your order, orders@myownfashioncloset.com. We carefully inspected your product before packaging, and in good condition when shipped. If your item(s) arrive damaged you should make a claim directly with USPS. We pack our orders securely and carefully and pride ourselves in our customer service.

 We will not be responsible for misspell addresses provided to our system or a missing apartment/unit number can cause your package to be returned, and undeliverable. Please verify that your shipping address is correct when you receive your order confirmation email and contact us right away for necessary changes prior to shipping. Otherwise, you may not receive your order at all, or you may receive your order late. We will be happy to reship the order, with an additional charge, once the prior order is received at your expense. This is regardless of method of shipping chosen.

 If for any reason a customer chooses to not receive their order at all, we will issue you a refund in the method of payment you used for your purchase within 3-10 business days. We can also issue a store credit upon your request. The store credit is valid for ONLY 60 days. Shipping and handling is never refundable. The only refund you are receiving is the price pay for the merchandise plus tax (if applicable). You will not receive a refund for Shipping. 

Any item not meeting the above criteria will be refused and returned to the customer at customer's own expense. This will include an additional shipping fee up-to $15. If the returned merchandise is unsuitable for restacking, it will be held for 5 business days pending customer payment of return shipping charges. If shipping charges do not receive from customer within this time frame, the items will be disposed, and there will no credit issued to the customer.

International

Shipping Rules and standard are implied along with international shipping with the following additional information:

My Own Fashion Closet LLC will ship merchandise to any country with local postal service (main service “UPS and/or FEDEX”),

Shipping laws are different from country to country. Please check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. My Own Fashion Closet LLC is not responsible for any direct, indirect consequences or damages that caused from improper international shipping practices.

We do not offer express shipping at this time. International shipping takes anytime between 5-15 business days.

For questions about our international shipping, please email us at: customerservice@myownfashioncloset.com

Sales Tax

My Own Fashion Closet LLC charges sales tax for merchandise ordered on this Website based on the applicable state sales tax rate and the location from which the order is being shipped.

Return Policy

A customer may purchase merchandise from this Web site by using any one of the payment options listed in Payment Options. My Own Fashion Closet LLC reserves the right to change its method of payment at any time without prior notice.

Refund Is Acceptable under these following conditions

We will be happy to receive your returns under these conditions;

1. Prior email notice is required.

2. Product in (good condition) condition received.

3. Product in the package received.

4. Product must receive back within 7 business days from the day received.

These conditions must be met prior you receive your refund. If all the conditions are met, and the product receives late (after 7 business days), there will be a late charge up to $15 applied. 

Holidays Shipments

Your Holiday shipments; schedule and notices. This is for information purpuses.

Please note, the last day to sent Ground Shipments via UPs is December 17. This is in order to receive the shipment by Dec 24 which means we must receive your shipment at least 3 days before the 17.

You may choose to receive your shipment 3 Day Select, 2nd Day Air; however, you will be responsible for the non-refundable shipping fees. In that case, for 3 Day Select we must receive your order by Dec. 17, for 2nd Day Air we must receive your order by Dec.19

For Ground, UPs must receive the shipment by Dec. 17

3 Day Select, UPs must receive the shipment by Dec 19

2nd Day Air, Ups must recieve the shipment by Dec. 21